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Matteo Miele — Brand & Product Designer blending identity, UX and design systems to ship measurable outcomes.
Selected case studies
In-depth portfolio available upon request
Product design

Virgin Media
b2c
Turning silence into support: a dashboard that reduced support tickets by 40%
Fewer billing-related complaints
Less pressure on the customer service team
-40% support tickets during onboarding

Metis
b2c
From research to archetypes to UI: A modern design system that helped making clean energy intuitive and and accessible
-28% homepage bounce rate
+74% savings journey completion rate
+60% lead engagement rate

dods politics
b2b
Rebuilding a political intelligence SaaS platform from scratch, redefining UX flows, taxonomies and creating a scalable design kit
+42% faster task completion
+33% increase in weekly user sessions
+30% sales conversion uplift
Branding

AXT Community
b2c
Shaping a brand identity for a crypto community
Improved perception & market alignment
On-brand rollout across all channels

Wiredmark
b2c
Redesigning a brand identity to bridge clarity, trust, and boldness
Stronger brand perception in the market
Fully adopted brand system across all teams